Same-day delivery is only available in Alexandria only from 12 pm to 9 pm

We do not offer order inspection on delivery. However, we offer a return and exchange according to our returns policy.

We fully understand that sometimes you might change your mind regarding your purchase. If you change your mind before receiving your order, just call the Customer Service to cancel your order and we will use our best endeavors to cancel it providing your order has not yet been dispatched. If your order has already been dispatched, such cancellation will be treated as a return and we can’t refund you the cost of shipping if applicable. In all circumstances, you can always contact our Customer Service for any assistance.

Please add your email address to the products that are out of stock. You will be notified once the product is available.

Yes, you can. By using the tracking number which will be provided in your shipment confirmation sent by email.

Queen Of Beauty is a tax-registered company. Therefore, it is required to include VAT (14% tax) on products and orders placed on our website. The Egyptian government imposes on all local businesses a legal requirement for all trading companies, and this is VAT, a value-added tax.

All our skincare products are dermatologically tested and have been approved by the Ministry of Health. Therefore we advise you to do a patch test before using the product for 24 hours.

At Queen of Beauty, we only stock original products. All of our items are genuine and are sourced directly from the manufacturer or their authorized distributors.